ACE Handbook

Netiquette (Internet Etiquette) Netiquette means etiquette on the Internet (or net). In an online course, you will be speaking through written word both to fellow students and instructors, so it is imperative to communicate well and professionally. Mostly, when speaking in an online course, the same rules apply for etiquette as in real-time.

Netiquette Guidelines - I Am TVCC The descriptions will help show how to model the "I AM TVCC" standards in online classes.

I - Interact professionally. Online courses offer flexible working environments, and while you may be alone in your physical place, you are not working alone. The interactions you encounter online are preparing you for a career. How you interact in your online course(s) is a stark reflection of how your will interact in your professional role. Ensure you are interacting professionally by using manners that create a pleasant working culture. Be considerate and polite, in addition ensure your terminology and messages are appropriate for the tone of the conversation. For example, determine if instant message abbreviations are appropriate, or if the conversation requires formal text. Would you a lady wear a ball-gown to a baseball field? Would a man wear slacks to go fishing? Seek to interpret how the people on the receiving end of your communication will interpret you professionally. Using proper language and titles will promote your professional image. Also, do not use caps lock when writing, as it insinuates yelling. A - Ask questions. Cultural influences can influence communication in terms of phrasing and word choice. Before jumping to conclusions, ask for clarification. If you are unsure of what was said, or the instructor's directive, or are trying to interpret a person's expressions, then ask again. Do not sit in silence misunderstanding or feeling offended. The lack of visual and auditory clues may affect meaning, as well. A simple way to ask for clarification is to (or write), "I did not understand...”. Always ask for clarification before jumping to conclusions.

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